Description
The GAMMA X-ELS is a tabletop professional stringing machine with a digital control panel for +/- tension adjustment, 9 memory settings, lbs/kgs, pulling speed, pre-stretch, knot function, and internal diagnostic check. The stringing machine is equipped with an electronically controlled constant pull tensioner and a 6-point quick-mount system.GAMMA X-ELS Features:
Digital control panel for +/- tension adjustment, 9 memory settings, lbs/kg, pulling speed, pre-stretch, knot function, and internal diagnostic check
Electronically controlled constant pull tensioner (11.0 to 90.0 lbs / 5.0 to 40.0 kg in 0.1 increments)
110 / 220 volt compatible
6-Point Quick Mount + System
Quick Action Swivel Clamp Bases
Slim profile string clamps with high friction gripping surfaces to hold strings with less clamping pressure
Diamond-coated rotational string gripper
360-degree turntable rotation with locking brake
Strong, light-weight aluminum extrusion base with built-in tool tray and drawers
Includes Tools (Pathfinder Awl, Straight Awl, Hex Wrench Set, Straight Pliers)
Optional foot pedal tensioner switch for “Hands-Free” operation
Floor Stand & Custom Cover available separately
5 Year Limited Warranty / 1 Year Electronics (call for details)
Shipping
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at info@prosportsequip.com.
Miscellaneous Shipping Information
We cannot ship to PO boxes.
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circ*mstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame.For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order.Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at (866) 400-0424for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process.We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Ifa delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible forthe return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable.If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
To start a return, you can contact us atreturns@prosportsequip.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atreturns@prosportsequip.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Ordering
Ordering from Pro Sports Equip
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circ*mstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circ*mstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top.If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.prosportsequip.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed,www.prosportsequip.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer.
If your order has already been shipped it cannot be cancelled, but can be returned under our Return Policy. To cancel an order, please call our helpful Customer Service Experts at (866) 400-0424. Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards– We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks– We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of Prosportsequip.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 39899 Balentine Drive, Suite 200 Newark Ca. 94560. Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California and Pennsylvania are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Why Shop With Us
Pro Sports Equip is a Professional Sports Equipment Distributor on the West Coast and Online. We focus on providing to families, athletes, coaches, athletic directors, and youth leagues a wide variety of professional sports equipment from a range of sporting goods manufacturers here in the United States.
Family owned and operated, Pro Sports Equip is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible.As you know, it is our mission toprovide theathlete with the best professional sporting goods and athletic equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.We ensure the professional sporting goods and athletic equipment you buy from Pro Sports Equip are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Pro Sports Equip,A Professional Sports Equipment Distributor on the West Coast and Online.We Equip The Everyday Athlete!
No Sales Taxfor nearly allstates.
We are anAuthorized Dealerof each brand we carryprovidingFULL Manufacturer Warrantieson every order.
We Offer greatFinancingon ALL products.
Great Customer Service-Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
We offer aBest Price Guarantee. We will match any competitor's prices.
Be sure to keep an eye out for any promotions. We are constantly having sales.
We useSSL 256Bit Encryption andPCI DSSCompliance, to ensure a safe purchase.
Best Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund youroriginalpayment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are noteligible
The item must be in stock on the competitors website
Thecompetitormust be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, Amazon, Overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges and sales tax
The product price can not violate any MAP policy that the manufacturer has in place.
Reviews
Customer Reviews
Based on 3 reviews
67%
(2)
33%
(1)
0%
(0)
0%
(0)
0%
(0)
J
Jose Diaz (Inglewood, CA, US)
Phenomenal
Yes the machine is great. But the service was better. One of the plastic drawers came broken. I let them know. He sent a replacement in 2 days. No hesitation.
Good price and service
The price was good, and they were quick in answering questions I had. I received the stringer within about a week of purchase. The website could add information about shipping and estimate the time of delivery
U
Udayasankar Arulmani (Daly City, CA, US)
Stringing Machine
Excellent stringing machine, easy to string my tennis racquet. For a new learner, it took me to learn stringing in a day
- Description
- Shipping
- Returns
- Ordering
- Why Shop With Us
- Best Price Guarantee
- Reviews
The GAMMA X-ELS is a tabletop professional stringing machine with a digital control panel for +/- tension adjustment, 9 memory settings, lbs/kgs, pulling speed, pre-stretch, knot function, and internal diagnostic check. The stringing machine is equipped with an electronically controlled constant pull tensioner and a 6-point quick-mount system.GAMMA X-ELS Features:
Digital control panel for +/- tension adjustment, 9 memory settings, lbs/kg, pulling speed, pre-stretch, knot function, and internal diagnostic check
Electronically controlled constant pull tensioner (11.0 to 90.0 lbs / 5.0 to 40.0 kg in 0.1 increments)
110 / 220 volt compatible
6-Point Quick Mount + System
Quick Action Swivel Clamp Bases
Slim profile string clamps with high friction gripping surfaces to hold strings with less clamping pressure
Diamond-coated rotational string gripper
360-degree turntable rotation with locking brake
Strong, light-weight aluminum extrusion base with built-in tool tray and drawers
Includes Tools (Pathfinder Awl, Straight Awl, Hex Wrench Set, Straight Pliers)
Optional foot pedal tensioner switch for “Hands-Free” operation
Floor Stand & Custom Cover available separately
5 Year Limited Warranty / 1 Year Electronics (call for details)
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at info@prosportsequip.com.
Miscellaneous Shipping Information
We cannot ship to PO boxes.
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circ*mstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame.For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order.Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at (866) 400-0424for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process.We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Ifa delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible forthe return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable.If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
To start a return, you can contact us atreturns@prosportsequip.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atreturns@prosportsequip.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Ordering from Pro Sports Equip
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circ*mstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circ*mstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top.If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.prosportsequip.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed,www.prosportsequip.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer.
If your order has already been shipped it cannot be cancelled, but can be returned under our Return Policy. To cancel an order, please call our helpful Customer Service Experts at (866) 400-0424. Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards– We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks– We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of Prosportsequip.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 39899 Balentine Drive, Suite 200 Newark Ca. 94560. Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California and Pennsylvania are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Pro Sports Equip is a Professional Sports Equipment Distributor on the West Coast and Online. We focus on providing to families, athletes, coaches, athletic directors, and youth leagues a wide variety of professional sports equipment from a range of sporting goods manufacturers here in the United States.
Family owned and operated, Pro Sports Equip is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible.As you know, it is our mission toprovide theathlete with the best professional sporting goods and athletic equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.We ensure the professional sporting goods and athletic equipment you buy from Pro Sports Equip are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Pro Sports Equip,A Professional Sports Equipment Distributor on the West Coast and Online.We Equip The Everyday Athlete!
No Sales Taxfor nearly allstates.
We are anAuthorized Dealerof each brand we carryprovidingFULL Manufacturer Warrantieson every order.
We Offer greatFinancingon ALL products.
Great Customer Service-Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
We offer aBest Price Guarantee. We will match any competitor's prices.
Be sure to keep an eye out for any promotions. We are constantly having sales.
We useSSL 256Bit Encryption andPCI DSSCompliance, to ensure a safe purchase.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund youroriginalpayment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are noteligible
The item must be in stock on the competitors website
Thecompetitormust be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, Amazon, Overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges and sales tax
The product price can not violate any MAP policy that the manufacturer has in place.
Customer Reviews
Based on 3 reviews
67%
(2)
33%
(1)
0%
(0)
0%
(0)
0%
(0)
J
Jose Diaz (Inglewood, CA, US)
Phenomenal
Yes the machine is great. But the service was better. One of the plastic drawers came broken. I let them know. He sent a replacement in 2 days. No hesitation.
A
AJ (West Des Moines, IA, US)
Good price and service
The price was good, and they were quick in answering questions I had. I received the stringer within about a week of purchase. The website could add information about shipping and estimate the time of delivery
U
Udayasankar Arulmani (Daly City, CA, US)
Stringing Machine
Excellent stringing machine, easy to string my tennis racquet. For a new learner, it took me to learn stringing in a day
